Ticket System Bug's and Malfunctions

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Ticket System Bug's and Malfunctions

Postby Tempus » 20 April 2019, 20:31

Please report your bugs and malfunctions with the PB2 Ticket System.

If you experience any issues, please let us know.
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Re: Ticket System Bug's and Malfunctions

Postby Lance Ryder Wilson » 21 April 2019, 01:55

http://prntscr.com/neqm5p - Doesn't open. Stays blue.
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Re: Ticket System Bug's and Malfunctions

Postby Eric Gurt » 21 April 2019, 05:34

Can you press Ctrl+Shift+I when on that page, then go to Console and give a screenshot or copy of text that appears there?

Also, can you tell exact Chrome version?
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Re: Ticket System Bug's and Malfunctions

Postby CaptainSolo » 21 April 2019, 14:07

http://prntscr.com/nevbb5

It stays like that, whenever I try getting to read one of the tickets I've sent.

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Re: Ticket System Bug's and Malfunctions

Postby Eric Gurt » 21 April 2019, 14:50

Ok, I think it is fixed now. Try if it works.
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Re: Ticket System Bug's and Malfunctions

Postby CaptainSolo » 21 April 2019, 15:27

Sadly it's still the same, it's stuck on loading.

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Re: Ticket System Bug's and Malfunctions

Postby Eric Gurt » 21 April 2019, 15:44

Whenever it stuck - can you press Ctrl+Shift+i, then open "Console" tab and then Copy & Paste any red or yellow lines from that window to here? Screenshot can be fine too.
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Re: Ticket System Bug's and Malfunctions

Postby CaptainSolo » 21 April 2019, 16:01

http://prntscr.com/newc25

That's what shows up.

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Re: Ticket System Bug's and Malfunctions

Postby Eric Gurt » 21 April 2019, 16:04

That is "Elements" tab. "Console" tab should be more useful in this case (it is on top).
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Re: Ticket System Bug's and Malfunctions

Postby CaptainSolo » 21 April 2019, 16:31

http://prntscr.com/newm88

Okay, this is it.

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Re: Ticket System Bug's and Malfunctions

Postby Eric Gurt » 21 April 2019, 17:48

Hmm. Can't seem to get same error. Added automatic error reporting in case if somebody else will have this too.

As a last thing - try to press Ctrl+Shift+R when on that Support page with error. Also try to log-out and log-in back into Support account.
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Re: Ticket System Bug's and Malfunctions

Postby CaptainSolo » 21 April 2019, 17:55

Okay, great, everything is running nicely when using Google Chrome, but out of curiousity, I tried logging in with Maxthon.

It's stuck on staying like that, it doesn't even move to show off that it loads.
http://prntscr.com/nexg09

I tried the Ctrl+Shift+R thingy in Maxthon, nothing changes.

Although, once again, in Google Chrome everything is okay now, at least for me.

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