Paying system did not accept my card (Subscription)

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Paying system did not accept my card (Subscription)

Postby _Corporal_ » 11 April 2021, 12:51

I can not subscribe because the payment system does not accept my bank card. Is there any way to fix this?
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Re: Paying system did not accept my card (Subscription)

Postby mrblake213 » 11 April 2021, 13:19

Greetings,

What error message was displayed?
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Re: Paying system did not accept my card (Subscription)

Postby paulstin » 11 April 2021, 13:26

Yes even that was not easy, i had trouble getting it to accept a card. it was very confusing , i think someone needs to do a tutorial on it, with easy clear instructions,

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Re: Paying system did not accept my card (Subscription)

Postby _Corporal_ » 11 April 2021, 18:15

mrblake213 wrote:Greetings,

What error message was displayed?


Card number was writend wrong. But i write it correctly.
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Re: Paying system did not accept my card (Subscription)

Postby Eric Gurt » 12 April 2021, 16:27

_Corporal_ wrote:
mrblake213 wrote:Greetings,

What error message was displayed?


Card number was writend wrong. But i write it correctly.


Apparently full real name is not entered.
Last payment status also says same: "Missing full name"
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Re: Paying system did not accept my card (Subscription)

Postby _Corporal_ » 12 April 2021, 19:47

Eric Gurt wrote:
_Corporal_ wrote:
mrblake213 wrote:Greetings,

What error message was displayed?


Card number was writend wrong. But i write it correctly.


Apparently full real name is not entered.
Last payment status also says same: "Missing full name"

https://prnt.sc/11awjry
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Re: Paying system did not accept my card (Subscription)

Postby Eric Gurt » 14 April 2021, 08:59

Not sure what can be a reason of this error, perhaps card is not a Visa/MasterCard card. According to Stripe manual entered card number combinations can fail due to mistype that is detected by Luhn algorithm (according to Wikipedia "Most credit cards and many government identification numbers use the algorithm as a simple method of distinguishing valid numbers from mistyped or otherwise incorrect numbers").
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