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› Frequently Asked Questions
Level Editor › Approve my map

Answer:
Please don't even ask any of our staff members to do this - plenty of people want their maps approved and even if many of them suit approval requirements - we want to keep list of approved maps not too long.

But if your map looks good, balanced, different than anything approved before, interesting, gained enough amount of good ratings, good comments... Probably only then players will play it and once administrators will note success of your map - they approve it.

Note: Approval means that map can affect stats of other players.
Level Editor › Help me with my map, or explain how to use doors, triggers, timers, lights...

Answer:
By now site does not has enough information about using Level Editor. Level Editor manual will be improved in future. So by now if you are not reaching success you can try to find answer at Youtube, Google or somewhere else.

Level Editor Manual
Level Editor › How To, Error codes, Tutorials

Answer:
Level Editor › Where is it?

Answer:
You have to register first. Then go to Custom Maps section and there will be [ Create New Map ] button. Then press [ Edit ] button near map you just created. [ Edit Map ... ] button will open editor.


Website › How come %USER_NAME_HERE% is not in "Legends of Plazma Burst 2"

Answer:
Only players who reached 1st, 2nd or 3rd place in "Top 100 players" list will appear here.

Players are not excluded from this list after next k/d resets.
Website › How come I don't have flag picture at my location field?

Answer:
Write down your country name with first letter capitalized. There are few Easter egg locations but generally all countries should be listed.
Website › How can I become one of "Best Custom Level Developers of Plazma Burst 2"?

Answer:
Create maps (in fact, you dont really need more than 3 maps to appear here), ask people to rate them (usually website determines map as completely valuable if it reaches 25 votes).

It simply works by algorithm: more successful maps = better rank for level developer.
Website › Does Eric Gurt have account on PlazmaBurst2.com?

Answer:
Yes, Eric Gurt has account, though he is not interested in contacting any player via website or adding somebody to friends list.

If you have any questions to Eric Gurt, contact him through his twitter.
Website › I lost my password or access to my account. How can I revive access to my account or reset password?

Answer:
Here is reminder for lost account login name and password reset. Please make sure that your e-mail address provider will not put e-mail to spam-box.
Website › Why do I see Access Error page when I trying to reach PlazmaBurst2.com

Answer:
Probably your account has been banned for suspicious activity, such as game or account hacking (frequent log-in failuries, launching multiplayer game with modifyed code or any other kinds of cheating attempts or attempts to steal personal information of other users).

Banned users in this way can't be forgiven. Ban is permanent and can influent account or/and network address access depending on kind of violation.
Website › How come %USER_NAME_HERE% is not in Top 100 players?

Answer:
Top 100 list is based on Player Points. More Player Points user has - higher position he get. Best players on this list become legends and stay in section "Legends of Plazma Burst 2" even after k/d reset.

User automatically removed from Top 100 players in case of two week long inactivity.
Website › Me or my friend can't access site www.PlazmaBurst2.com from certain computer. Why this can happen?

Answer:
If website www.PlazmaBurst2.com is not loading at certain computer (which running Windows) but loading on other computer(s), then probably first computer's system's host files has been modified to avoid computer's access to website www.PlazmaBurst2.com (usually due to running suspicious software).

To solve this problem you can look for changes in your Windows host file. More info about it's location you can find here http://en.wikipedia.org/wiki/Hosts_(file) . Make sure it does not consist URLs containing PlazmaBurst2.com .

Another possible case is when www.PlazmaBurst2.com is displaying you some kind of Error. It can be because of blocking, proxy server usage or server overloading. Such screen will display any required info in this case.
Website › Account protection - can't log-in after IP address change (or ISP change).

Answer:
Account protection is designed only for advanced users, but in case if you can't reach your account after enabling account protection there goes some info describing how you can access your account again:

"Disabled" - you can access your account anytime from anywhere, just make sure you remember password.
"Low" - first number based IP address validation. Protection ends in 14 days of inactivity.
"Medium" - first 2 numbers based IP address validation. Protection ends in 14 days of inactivity.
"High" - first 3 numbers based IP address validation. Protection ends in 7 days of inactivity.
"Strict" - dedicated IP address validation. Protection ends in 7 days of inactivity.
Website › How can I be a Moderator?

Answer:
Don't ask any of PB2 Staff member to be a Moderator.

When the site is in need of a new Moderator, we find someone to fill the need based upon certain attributes: Website & Game Activity, Skill and maturity.
Website › What does the site staff do?

Answer:
The Moderators (light blue text) moderate the Chat, Game, Forum and Website. Their main focus is to moderate the Chat, Forum and sometimes Game.

The Head Moderator (dark blue text) moderate the Chat, Game, Forum, Website and Moderators. Their main focus is to help Administrators, moderate the Chat, Forum and sometimes Game.

Administrators (red text) administrate the Game, Chat, Forum, Website, Head Moderators and Moderators. Some Admins can approve maps. Their main focus is to keep everything in running order.
Website › How can I report user?

Answer:
1. Visit user profile page.
2. Press [ Report user's account ].
3. Provide information why you reporting this user.

You can visit user's profile while in-game by holding "Tab" key and clicking button with small "i" next to player's name.

If you need to report Guest user - feel free to talk about it in Plazma Burst 2 Discord Chat (also known as PBC, can be found at "Chat" page). Alternatively you can use forum or reach out to any staff member.
Website › Why shouldn't I log into accounts that belong to or were used by other users?

Answer:
Because Plazma Burst 2 website can start associating you with other person who owns or was using these accounts.

For example user who gave you his account info can become blocked from visiting our website for some reason (like hacking which results into permanent ban from site). After that website can block your access to Plazma Burst 2 website too.

Bad fact about this is that our administration can't have any proofs of you being separate persons and usually problems like that are not solved easily or fast.


Multiplayer › Where is server located?

Answer:
Game server located in America California, America Washington and third in Europe Ukraine. For best connection simply select the server which located close to you.
Multiplayer › I found somebody who is hacking or cheating in multiplayer. What should I do?

Answer:
It will be a big help to us if you will record in-game screen with help of any screen recording software and then send it to e-mail of main game developer Eric Gurt.

To stop appearing of such players we do recommend to Report accounts of such players so we can ban them permanently - all our site staff can view reports and do actions against these players. More reports - more probability of permanent ban. We are not blocking players without real resons and proofs. Our staff members are insidious and like joining games as Guests.

Our multiplayer servers also perform automatic detection and elemination of possible hacks, together with providing permanent ban to hacker, no matter public, private or unranked match used for hack demonstration.

Note: To help us be sure that player recorded in screen is really cheating, please capture in-game score screen (by holding Tab key). Please also be sure that not all players with k/d ratio of 5 or 11 are instantly cheating.
Multiplayer › What is k/d and kdr?

Answer:
k/d is a Kills count divided by Deaths count number which reached by specific player. It shows averange ammount of kills player can make without dying.

KDR (Kills/Deaths ratio) is a same thing.
Multiplayer › High ping players

Answer:
You can start your own match with any specified ping limit. If somebody who's ping is greater than you defined, it will exclude that player from game.

Ranked matches always have fixed ping limit.

Note: Ping is a time in milliseconds spend for each data synchronization. In fact ping 100 means that data in connection between player and server is transferred in 0.1 seconds. 1000 means 1.0 second, 50 means 0.05 seconds.
Multiplayer › How to register or sign up?

Answer:
Press button with title "Register" in top right corner.
Multiplayer › Why do I always get Connection Problem?

Answer:
Connection Problem sign appears when time difference between data sent and receive (ping) is very big.

High ping may be the result of too big distantce between game server and your computer. For now, multiplayer is supported by 3 servers, one of which located in America California, second in America Washington and third in Europe Ukraine. For best connection simply select the server which located close to you.

Another reason can be slow internet connection.
Multiplayer › Why my kills or deaths are not going to my profile?

Answer:
Only approved maps can change your score. Approved maps are marked with . While you in-game and connected to one of our servers (California, Washington, Europe etc.) games on approved maps have "Skill" value different than "-".
Multiplayer › How Player Points do work?

Answer:
Player Points are based on player activity in multiplayer Ranked Matches and competitive skill. In most cases when you can win players of same skill as you - your Player Points will go up.

Through during inactivity they will drop down. Player Points represent an average value over time.

Due to current ranking players who challenge very limited number of players will not get much Player Points as a result.
Multiplayer › Game version mismatch

Answer:
You can get this error in 2 cases:
1. Game file is outdated and page refresh is required. At the time of page refresh game file will be updated automatically.
2. It can be temporary problem, but if it's not - feel free to report it on our Forums.
Multiplayer › No matter what server I select - sometimes I can't pass verification screen (verification message disappear) or get connection problem with ping over 3500.

Answer:
Probably you are playing over wi-fi. If you are not - following description will not help you.

Why it does happen?
Multiplayer game can require TCP data to be transferred from player to server. TCP data is a data which must be never lost on a way from player to server, but sometimes it can happen to players who using wi-fi connection, especially when there are many wi-fi points around. Due to interference of wi-fi signals such data can be lost. This results into game being unable to send important data.

How to solve it?
There few ways exist:
1. If possible, use cable connection instead of wi-fi.
2. This can be solved by router configuration which you are using to play. Check "Wireless Settings" of your wi-fi router and try changing "Channel" value to value which is not used by other wi-fi points at the moment. If this does not help, try changing "Wireless mode" setting.
3. If you are able to play game from other computer through same wi-fi point, then problem can be connected with impossibility of signal to break through the obstacles lying on the way from computer wi-fi receiver to wi-fi point. Try locate computer closer to wi-fi point.
Multiplayer › Solution for "CAN'T REACH SELECTED SERVER" connection error

Answer:
In case if this problem happens to you and you can't connect to any Plazma Burst 2 multiplayer servers - then try to Update/Reinstall your Flash Player. It is recommended to get it only from Adobe website.

This problem can also happen when 843 port is blocked by your operating system firewall or Internet provider.
Multiplayer › How to change my skin?

Answer:
Go to Edit Profile and then you can choose one of skins. Your skin will appear only on Death Match mode, cooperative maps will use level-defined skins.
Multiplayer › How to create or join clan?

Answer:
Clan system is not ready now. So you can't by now.

You can create web sites for your own clans. When clan system will be done you will be able to connect it with your clan profile at this site.


Game › Why does game lags at my computer?

Answer:
Visit "Graphics & Gameplay" in game's main menu, then disable or turn off some of graphics settings.

In case if game lags in multiplayer mode (ping 3500+) - it might be because of wi-fi interferences. In this case you can try using wired connection or even give a try to a 5ghz router.


Game & Multiplayer › Is there any cheats or any ways to easily get advantage against other players?

Answer:
We are not supporting illegal ways of geting advantage in game and always will do everything we can to protect our players from hackers and cheaters in multiplayer. We also are not interested in giving any in-game advantage to random players or even to our administrators.

Single player mode is only place where cheats are working, but only after passing of final level and with root capabilities.


Game › Why is Plazma Burst 2 is full of gore/violence?

Answer:
Play with gore or without gore is a choice of player. Player can see warning message during game launch and player can disable gore in game settings.

Plot of this game evolve as science fiction and inspired by science facts. Game does not contain anything which is unnatural and can't happen in theory. Plazma Burst 2 is a game which does not pretend to provide realistic impressions to player. Gore appears in game only in cases when it is used to appear by clear logic, but player still can disable gore at any time in case if appearance of gore feels uncomfortable for any reason.
Game › How to play Plazma Burst 2?

Answer:
Plazma Burst 2 is currently can be only downloaded at "Play" page. Further instructions should be there as well.

Plazma Burst 2 might still work in some rare web browsers under outdated operating systems like XP, but we do recommend using downloadable launcher (either native application one or .vbs scripts).

Level Editor will work in any major web browser that is still receiving updates, yet webkit browsers might work better.
Game › Why game does not running on my iPad, iPhone and iPod?

Answer:
First of all it's because Apple does not allows running of Flash technology on their devices (iPad, iPhone and iPod. But Macs and MacBooks still supporting Flash technology at the moment). Right now Plazma Burst 2 is only running with help of Flash Player. Also game wasn't developed for touch-based devices and requires more controls than similar devices can provide.

Game might be running well on PC and Macs.
Game › Does game has it's own official page on Facebook?

Answer:
Yes, it does:
http://www.facebook.com/pages/Plazma-Burst-2/157499617637123

There is also another more active page made for whole Plazma Burst game series community:
https://www.facebook.com/PlazmaBurstTeam (founded by Tempus)
Game › Is Plazma Burst 3 released? When Plazma Burst 3 will be released?

Answer:
Plazma Burst 3 isn't released. The only released games in Plazma Burst series are:
- Plazma Burst: Forward to the Past (2008-2009)
- Plazma Burst 2 (2010-2014)

Plazma Burst 3 release date is not specified, but once we will know we will publish release date at main page of this site, at Eric Gurt's blog at www.gevanni.com and we will update answer for this question here.
Game › Who is Game Master?

Answer:
Game Master is a player who started game in multiplayer. Game Master can kick players from his own game and set ping limit without voting. Game Master can't kick site moderators and administrators.

Note: Owner of ranked match can't be Game Master and has same privilege as usual player in these matches.
Game › How can I visit user's profile while in-game?

Answer:
You can visit user's profile while in-game by holding "Tab" key and clicking button with small "i" next to player's name.
Game › Does game has it's own Twitter page?

Answer:
There are few Twitter pages:
https://twitter.com/PlazmaBurstTeam (solely about Plazma Burst 2, founded by Tempus)
https://twitter.com/Eric_Gurt (technical news related to Plazma Burst 2 and other projects of game developer Eric Gurt)
Game › Game is not working in Safari

Answer:
Make sure you have Flash Player installed. You can get it from here https://get.adobe.com/flashplayer/

If you have already installed Flash Player yet still Safari does not run game - try following these instructions:
https://helpx.adobe.com/flash-player/kb/enabling-flash-player-safari.html
Game › Am I allowed to record gameplay and publish it on streaming service or video hosting?

Answer:
Yes, especially with muted music and possibly disabled chat (can be done in game settings).

Plazma Burst 2 does apply strict censorship for custom images (premoderation), yet in-game chat might appear censored only partially (users are muted over time whenever their chat happens to be rude or can happen to be annoying).

Feel free to record or even stream Plazma Burst 2.
 



 
 
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