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› Frequently Asked Questions
Level Editor Approve my map

Answer:
No. Don't even ask any of administrators to do this.

But if your map looks good, balanced, different than anything approved before, interesting, gained enough ammount of good ratings, good comments... Propably only then players will play it and once administrators will note success of your map - they approve it.

Note: Approvement means that map can be placed at final multiplayer match making screen.
Level Editor How To, Error codes, Tutorials

Answer:
Visit Level Editor Manual

Now available English, Russian, Romanian and Chinese versions of manual.
Level Editor Where is it?

Answer:
You have to register first. Then go to Custom Maps section and there will be [ Create New Map ] button. Then press [ Edit ] button near map you just created. [ Edit Map ... ] button will open editor.
Level Editor Help me with my map, or explain how to use doors, triggers, timers, lights...

Answer:
By now site does not has enough information about using Level Editor. Level Editor manual will be improved in future. So by now if you are not reaching success you can try to find answer at Youtube, Google or somewhere else.

Level Editor Manual


Website I lost my password or access to my account. How can I revive access to my account or reset password?

Answer:
Here is reminder for lost account login name and password reset. Please make sure that your e-mail address provider will not put e-mail to spam-box.
Website Me or my friend can't access site www.PlazmaBurst2.com from certain computer. Why this can happen?

Answer:
If website www.PlazmaBurst2.com is not loading at certain computer (which running Windows) but loading on other computer(s), then probably first computer's system's host files has been modifyed to avoid computer's access to website www.PlazmaBurst2.com (usually due to running suspicious software).

To solve this problem you can visit site directly by this link:
http://174.36.149.120/

Or you can look for changes in your Windows host file. More info about it's location you can find here http://en.wikipedia.org/wiki/Hosts_(file) . Make sure it does not consist URLs containing PlazmaBurst2.com .

Another possible case is when www.PlazmaBurst2.com is displaying you some kind of Error. It can be because of blocking, proxyserver usage or server overloading. Such screen will display any required info in this case.
Website What does the site staff do?

Answer:
The Moderators (light blue text) moderate the Chat, Game, Forum and Website. Their main focus is to moderate the Chat, Forum and sometimes Game.

The Head Moderator (dark blue text) moderate the Chat, Game, Forum, Website and Moderators. Their main focus is to help Administrators, moderate the Chat, Forum and sometimes Game.

Administrators (red text) administrate the Game, Chat, Forum, Website, Head Moderators and Moderators. Some Admins can approve maps. Their main focus is to keep everything in running order.
Website How can I report user?

Answer:
1. Visit user profile page.
2. Press [ Report user's account ].
3. Provide information why you reporting this user.

You can visit user's profile while in-game by holding "Tab" key and clicking button with small "i" next to player's name.
Website Account protection - can't log-in after IP address change (or ISP change).

Answer:
Account protection is designed only for advanced users, but in case if you can't reach your account after enabling account protection there goes some info describing how you can access your account again:

"Disabled" - you can access your account anytime from anywhere, just make sure you remember password.
"Low" - first number based IP address validation. Protection ends in 14 days of inactivity.
"Medium" - first 2 numbers based IP address validation. Protection ends in 14 days of inactivity.
"High" - first 3 numbers based IP address validation. Protection ends in 7 days of inactivity.
"Strict" - dedicated IP address validation. Protection ends in 7 days of inactivity.
Website Does Eric Gurt has account on PlazmaBurst2.com?

Answer:
Yes, Eric Gurt has account, though he is not interested in contacting any player via website or adding somebody to friends list.

If you have any questions to Eric Gurt, contact him through his e-mail.
Website How can I be a Moderator?

Answer:
Don't ask any of PB2 Staff member to be a Moderator.

When the site is in need of a new Moderator, we find someone to fill the need based upon certain attributes: Website & Game Activity, Skill and maturity.
Website How can I become one of "Best Custom Level Developers of Plazma Burst 2"?

Answer:
Create maps (in fact, you dont really need more than 3 maps to appear here), ask people to rate them (usually website determines map as completely valuable if it reaches 25 votes).

It simply works by algorithm: more successful maps = better rank for level developer.
Website Why do I see Access Error page when I trying to reach PlazmaBurst2.com

Answer:
Probably your account has been banned for suspicious activity, such as game or account hacking (frequent log-in failuries, launching multiplayer game with modifyed code or any other kinds of cheating attempts or attempts to steal personal information of other users).

Banned users in this way can't be forgiven. Ban is permanent and can influent account or/and network address access depending on kind of violation.
Website How come I don't have flag picture at my location field?

Answer:
Write down your country name without mistakes. First letter is capital, others are small.
Website How come %USER_NAME_HERE% is not in Top 100 players?

Answer:
Top 100 list is based on Player Points. More Player Points user has - higher position he get. Best players on this list become legends and stay in section "Legends of Plazma Burst 2" even after k/d reset.

User automatically removed from Top 100 players in case of two week long inactivity.
Website Why shouldn't I log into accounts that belong to or were used by other users?

Answer:
Because Plazma Burst 2 website can start associating you with other person who owns or was using these accounts.

For example user who gave you his account info can become blocked from visiting our website for some reason (like hacking which results into permanent ban from site). After that website can block your access to Plazma Burst 2 website too.

Bad fact about this is that our administration can't have any proofs of you being separate persons and usually problems like that are not solved easily or fast.
Website How come %USER_NAME_HERE% is not in "Legends of Plazma Burst 2"

Answer:
Only players who reached 1st, 2nd or 3rd place in "Top 100 players" list will appear here.

Players are not excluded from this list after next k/d resets.


Multiplayer How Player Points do work?

Answer:
Player Points are based on player activity in multiplayer Ranked Matches and competitive skill. In most cases when you can win players of same skill as you - your Player Points will go up.

Through during inactivity they will drop down. Player Points represent an average value over time.

Due to current ranking players who challenge very limited number of players will not get much Player Points as a result.
Multiplayer No matter what server I select - sometimes I can't pass verification screen (verification message disappear) or get connection problem with ping over 3500.

Answer:
Probably you are playing over wi-fi. If you are not - following description will not help you.

Why it does happen?
Multiplayer game can require TCP data to be transferred from player to server. TCP data is a data which must be never lost on a way from player to server, but sometimes it can happen to players who using wi-fi connection, especially when there are many wi-fi points around. Due to interference of wi-fi signals such data can be lost. This results into game being unable to send important data.

How to solve it?
There few ways exist:
1. If possible, use cable connection instead of wi-fi.
2. This can be solved by router configuration which you are using to play. Check "Wireless Settings" of your wi-fi router and try changing "Channel" value to value which is not used by other wi-fi points at the moment. If this does not help, try changing "Wireless mode" setting.
3. If you are able to play game from other computer through same wi-fi point, then problem can be connected with impossibility of signal to break through the obstacles lying on the way from computer wi-fi receiver to wi-fi point. Try locate computer closer to wi-fi point.
Multiplayer What means "Beta" under ingame multiplayer login form?

Answer:
Multiplayer is not complete yet, but it is playable beta now. We plan to add new features.
Multiplayer Solution for "CAN'T REACH SELECTED SERVER" connection error

Answer:
There is no solution at this moment, but if you get this problem every time you try to connect to any of our servers - please send a small e-mail message to Eric Gurt (eric@gevanni.com) with subject "CAN'T REACH SELECTED SERVER".

This way we can ask you few questions and your answers can result into solution for you and for other players who also encounter same problem.
Multiplayer How to create or join clan?

Answer:
Clan system is not ready now. So you can't by now.

You can create web sites for your own clans. When clan system will be done you will be able to connect it with your clan profile at this site.
Multiplayer Game version mismatch

Answer:
You can get this error in 3 cases:
1. Game file is outdated and page refresh is required. At the time of page refresh game file will be updated automatically.
2. If problem still appear and you are running Linux-based operating system (ex. Ubuntu) then you can find solution in trying any web browser where Pepper Flash is supported (ex. Google Chrome).
3. It can be temporary problem, but if it's not - feel free to report it on our Forums.
Multiplayer Why my kills or deaths are not going to my profile?

Answer:
Only approved maps can change your score. Approved maps are marked with . While you in-game and connected to one of our servers (California, Washington, Europe etc.) games on approved maps have "Skill" value different than "-".
Multiplayer How to change my skin?

Answer:
Go to Edit Profile and then you can choose one of skins. Your skin will appear only on Death Match mode, cooperative maps will use level-defined skins.
Multiplayer What is k/d and kdr?

Answer:
k/d is a Kills count divided by Deaths count number which reached by specific player. It shows averange ammount of kills player can make without dying.

KDR (Kills/Deaths ratio) is a same thing.
Multiplayer How to register or sign up?

Answer:
Press button with title "I'm new!" in top right corner.
Multiplayer Why do I always get Connection Problem?

Answer:
Connection Problem sign appears when time difference between data sent and receive (ping) is very big.

High ping may be the result of too big distantce between game server and your computer. For now, multiplayer is supported by 3 servers, one of which located in America California, second in America Washington and third in Europe Ukraine. For best connection simply select the server which located close to you.

Another reason can be slow internet connection.
Multiplayer I don't like players who lag. Ban them all.

Answer:
You can start your own match with any specified ping limit. If somebody who's ping is greater than you defined, it will exclude that player from game.

Ranked matches always have fixed ping limit.

Note: Ping is a time in milliseconds spend for each data synchronization. In fact ping 100 means that data in connection between player and server is transfered in 0.1 seconds. 1000 means 1.0 second, 50 means 0.05 seconds.
Multiplayer I found somebody who is hacking or cheating in multiplayer. What should I do?

Answer:
It will be a big help to us if you will record in-game screen with help of any screen recording software and then send it to e-mail of main game developer Eric Gurt.

To stop appearing of such players we do recommend to Report accounts of such players so we can ban them permanently - all our site staff can view reports and do actions against these players. More reports - more probability of permanent ban. We are not blocking players without real resons and proofs. Our staff members are insidious and like joining games as Guests.

Our multiplayer servers also perform automatic detection and elemination of possible hacks, together with providing permanent ban to hacker, no matter public, private or unranked match used for hack demonstration.

Note: To help us be sure that player recorded in screen is really cheating, please capture in-game score screen (by holding Tab key). Please also be sure that not all players with k/d ratio of 5 or 11 are instantly cheating.
Multiplayer Where is server located?

Answer:
Game server located in America California, America Washington and third in Europe Ukraine. For best connection simply select the server which located close to you.


Game Why is Plazma Burst 2 is full of gore?

Answer:
Play with gore or without gore is a choice of player. Player can see warning message during game launch and player can disable gore in game settings.

Plot of this game evolve as science fiction and inspired by science facts. Game does not contain anything which is unnatural and can't happen in theory. Plazma Burst 2 is a game which does not pretend to provide realistic impressions to player. Gore appears in game only in cases when it is used to appear by clear logic, but player still can disable gore at any time in case if appearement of gore feels uncomfortable due to any factors.
Game Why does it lags at my computer?

Answer:
First, try to disable ads (animated ads can make game laggy). If it does not helps too much so lags can be caused by not optimal work of your operating system and sometimes web browser. For this and for any flash game, we recommend web browsers:

For Mac OS X users:
- Safari

for PC Windows users:
- Opera Next
- Maxthon
- Google Chrome

In other case visit "Graphics & Gameplay" in game's main menu, then disable or turn off some of graphics options.
Game Who is Game Master?

Answer:
Game Master is a player who started game in multiplayer. Game Master can kick players from his own game and set ping limit without voting. Game Master can't kick site moderators and administrators.

Note: Owner of ranked match can't be Game Master and has same privilege as usual player in these matches.
Game How can I visit user's profile while in-game?

Answer:
You can visit user's profile while in-game by holding "Tab" key and clicking button with small "i" next to player's name.
Game Which web browser is recommended for Plazma Burst 2

Answer:
For correct work of website and game we recommend any webkit-based browser (for Mac OS X users: Safari; for PC Windows users: Opera Next, Maxthon, Google Chrome).

For Windows users we recommend free web browser Google Chrome at this moment. You can get it for free here.

For OS X users we recommend browser Safari, which is default for OS X operating systems.
Game Why Plazma Burst 2 is full of violence?

Answer:
Play with gore or without gore is a choice of player. Player can see warning message during game launch and player can disable gore in game settings.

In case if multiplayer game experience create impression of violent or offensive - we do recommend reporting disturbing players. Also you can disable displayment of any possibly disturbing message in game settings by disabling chat and(or) enabling censoreship.

Plot of this game evolve as science fiction and inspired by science facts. Game does not contain anything which is unnatural and can't happen in theory. Plazma Burst 2 is a game which does not pretend to provide realistic impressions to player. Gore appears in game only in cases when it is used to appear by clear logic, but player still can disable gore at any time in case if appearement of gore feels uncomfortable due to any factors.
Game Why game does not running on my iPad, iPhone and iPod?

Answer:
First of all it's because Apple does not allows running of Flash technology on their devices (iPad, iPhone and iPod. But Macs and MacBooks still supporting Flash technology at the moment). Right now Plazma Burst 2 is only running with help of Flash Player. Also game wasn't developed for touch-based devices and requires more controls than similar devices can provide.

Game might be running well on PC and Macs.
Game Can I place game to different web-sites?

Answer:
Yes, but multiplayer will be available only here.

Also be careful when you are distributing game, some web portals disallow publishing games which are not developed by publisher (ex. Kongregate, Newgrounds). We will publish Plazma Burst at these and similar sites when multiplayer will leave beta state.

Any kind of game modifying, using game engine as basic for different game(s) without main developer's permission, game title renaming, appending or modifying game creator's list is strongly prohibited and can be prosecuted.
Game Is Plazma Burst 3 released? When Plazma Burst 3 will be released?

Answer:
Plazma Burst 3 isn't released. The only released games in Plazma Burst series are:
- Plazma Burst: Forward to the Past (2008-2009)
- Plazma Burst 2 (2010-2014)

Plazma Burst 3 release date is not specified, but once we will know we will publish release date at main page of this site, at Eric Gurt's blog at www.gevanni.com and we will update answer for this question here.
Game Does game has it's own official page on Facebook?
Game I got an idea for Plazma Burst 2 or any other game of Plazma Burst series!

Answer:
Feel free to share with us. We will necessarily read your e-mail and note your opinion about game or changes you suggest if we will like them.

Note: 90% of such e-mails are containing obvious or repetetive ideas, try to be original and you'll get more chances for your suggestion to be really used.
Game Does game has it's own official page on VK.com (Вконтакте)?

Answer:
Нет, однако мы приветствуем любые стремления наших пользователей к самоорганизации.


Game & Multiplayer Is there any cheats or any ways to easily get advantage against other players?

Answer:
We are not supporting illegal ways of geting advantage in game and always will do everything we can to protect our players from hackers and cheaters in multiplayer. We also are not interested in giving any in-game advantage to random players or even to our administrators.

Single player mode is only place where cheats are working, but only after passing of final level and with root capabilities.
 


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